IT environments are complex, requiring products and services from multiple vendors. Oftentimes it’s unclear which vendor to call, and support issues frequently result in frustrating finger-pointing. Keeping track of warranties, maintenance contracts and support agreements adds to the complexity. There’s no question that managing multiple technology vendors costs time and money.  By transferring this responsibility to Sinet IT Solutions, customers can save time and money and focus on running their businesses. Sinet IT Solutions has longstanding relationships with key IT vendors and an experienced staff that understands how to navigate vendor support processes, maintenance contracts and more. But our vendor management services are not limited to our relationships or the equipment we sell. We will serve as a liaison for phone systems, computer equipment, copiers, peripherals, applications and more — any technology in the customer’s environment.

With Sinet IT Solutions’ vendor management program, customers simply call our Support Center and the Sinet IT Solutions team will manage all vendor issues to a satisfactory conclusion. Regardless of the need or how many vendors are involved, Sinet IT Solutions will ensure that the customer’s concerns are addressed. Sinet IT Solutions serves as the single point of contact for multiple IT vendors, so that the customer’s organization no longer has to shoulder that responsibility. The Sinet IT Solutions team helps customers improve productivity while ensuring prompt response to vendor-related issues.